商务社交:抱怨与指责Complaint
当你在工作中犯错或冒犯别人时,可能就人会遭到对方的抱怨或指责。抱怨、指责的语气较重,因此一定要保持冷静,向对方解释事情发生的原因;如果确实是自己的错,则要诚恳地道歉。
Dialogue
A: Our neighbor company like to have their radios turned on loud, I see./我发现咱们隔壁的公司喜欢把收音机开得很大。
B: Yes. It"s like this almost every day. It"s most irriatating!/是啊,差不多天天都是这样,真是烦人。
A: Some people are not very considerate./有些人就是不替别人着想。
B: I"ve stood as much as I can. I"m going to do something about it. (goes to the window and shouts) I wonder if you people could turn that radio down a little? It"s almost impossible to do anything with so much noise!/我已经受不了了,我要采取点措施。(走到窗口大喊)你们把收音机的音量开得小一点行吗?这么吵简直什么事情都没法干了。